Frequently Asked Questions
Are you qualified to work with Gas?
I am fully qualified and insured to work with gas boilers, appliances, pipework and installations in both domestic and light commercial premises.
What do you charge?
For smaller jobs I can give a rough idea over the phone, and then confirm upon visiting and seeing what needs to be done. I don't charge by the hour, but by the job, so you will always know the final bill before I start working.
For bigger jobs, for example, a new heating system, I will visit you, do an inspection and ask what you require from it, e.g. instant hot water etc... I will then advise the best solution. I will be able to give a very rough idea of price at this time, and if you're happy I will write a very detailed quote.
Do you have a minimum call out fee?
I don't have a minimum call out charge.
Are your prices including VAT?
LM Heating and Plumbing LTD is not a VAT registered company, so no additional charges are added on to the prices I give.
Do you work with LPG?
I don't currently work with LPG, I only work with natural gas.
Why is pressure important in my boiler?
A boiler can only work efficiently if there is adequate pressure, it regularly needs to be topped up. This is not difficult and there will be instructions in your boiler manual, and often on YouTube. If you have any heating issues, it's always good to check you have pressure.
If there is no pressure in your boiler, it could run dry and get damaged.
Why do I need a boiler service?
Do you do landlord certificates?
I do periodic landlord certificates, which are required by law on all residential rented properties in the UK.
What does a boiler service / landlord certificate cost?
I charge from £60 for a boiler service, depending on the model. Any issues found when performing the service will be an extra charge, which I will notify you of before work is carried out.
Landlord certificates are charged at £60 - £90 depending on how many gas applicances are in the property.
Are you insured?
Yes, I am fully insured for all plumbing and gas work undertaken.